FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to goodway8088@gmail.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Have you found a kit that you like, but wish it were a different color? Maybe you wish it came with no decals/stickers on it or even had your own name written on it? We have good news, our team is more than happy to help you create your very own dream set of fairings. Please contact us to submit your custom order details: Custom Form.

To ensure consistent paint colors and line matching, we recommend ordering a full fairing kit. However, we understand that you may only need an individual fairing piece like a front nose or tail section. If that's the case, we can certainly create individual pieces that meet your needs. Please contact us to submit your individual fairing piece order details: Individual Pieces Form.

By utilizing the world’s top shipping providers (UPS, FedEx, DHL, USPS, etc.) we are able to successfully ship orders safely and quickly to our customers located all over the world. If your country is not listed at checkout, please contact our support team for further assistance.

Our marketing, sales and customer support teams are based throughout North America and our world-class manufacturing facility is based in Asia.

Yes, we do. Please send Clear Windscreens are included free of charge. Also for select fairing kits, we also offer a Black or Smoked Windscreen for an additional $9.99.

Seat cowls are an optional item that you can select on the fairing kit product page at checkout for an extra $19.99.
Bolt Kits are an optional item that you can select on the fairing kit product page at checkout for an extra $29.99.
Tank Covers are an optional item for eligible fairing kits that you can select at checkout for an extra $49.99.
GoodWay Motorcycle Fairings is a top fairing supplier because our fairings are made-to-order, which helps us ensure you receive the highest quality fairings. The team here at GoodWay will be working as quickly as possible without sacrificing quality. We ask that you anticipate roughly 21-28 days for your order to be delivered (we always aim for the fastest delivery possible, which is often based on the overall fairing design complexity and your mailing address location). Lastly, GoodWay appreciates your patience and sincerely thanks you for your support!
Order cancellations are infrequent, but if it occurs, you can cancel your order before we start production at no extra cost. Because we make each kit from scratch, we will charge a $99 restocking fee if you cancel your order during production and will then refund you your remaining balance. With every single fairing kit made-to-order per each customer’s request, we cannot accept returns. We will however, replace any fairing piece free of charge that incurs damage during the shipping process and is reported to our support team within 48 hours of delivery. 
Damaged parts are very uncommon. But, if any part of your order does become damaged during delivery, it is our responsibility to replace the damaged part at no extra cost to you. You have up to 48 hours from delivery to notify us of any damaged parts. We also require that the damaged part(s) must be unused, unmounted and wrapped in its original packaging. We will also ask that you please provide us with a few pictures of the damaged part so we can manufacture and ship out the replacement part as quickly as possible
For all of our injection-molded kits, we guarantee a 100% fit. For the few kits that are compression based, they often require manual modification in order for them to fit correctly. Therefore, we cannot guarantee 100% fit for compression based kits and all sales are final for these models.
Our injection molded fairings have a perfect OEM-like fit with pre-drilled bolt holes, which makes installation quick and easy. A few of our fairing kits are compression-based moldings, depending on your bikes year & model. The compression-based kits will likely need manual modifying for proper fitment. Fairing kit installation tends to be intuitive and a majority of our customers are able to install their new fairing kit themselves. If needed, we recommend you have a professional mechanic assist you with the installation if you're unable to do so yourself. Lastly, we also offer professional grade Bolt Kits at checkout to help ensure you have all of the necessary hardware pieces required for your fairing kits easy installation. 
Our kits are made with the highest quality ABS plastic materials to ensure accurate design shape, strength, durability and longevity. By utilizing ABS plastics and Injection-Moldings, we guarantee Quality, Fit and Finish on your new fairing kit (a few kits are compression-based for older bike models). We also use a Professional 7-Step Paint Process to ensure that your new motorcycle fairings not only look the best, but are made to last and endure the elements!
We blend our own high-quality paint formulas to resemble OEM fairing kits as closely as possible. This also allows us to better provide our customers with the option to select highly unique and custom color combinations.

We use a Professional 7-Step Paint Process which includes; proper prepping and sanding, the application of primer, the application of multiple coats of high-quality paint, the detailed placing of your stickers/decals, followed by a minimum of 3 layers of fine clear coat to ensure that your new motorcycle fairings not only look the best, but are made to last and endure the elements!

We express ship our motorcycle helmet, gear and accessory orders, so that your items arrive to your shipping address as fast as 4-7 business days on average!
For motorcycle helmets, goggles, backpacks, bolt kits, windscreens, helmet covers and accessories please very carefully review the sizing charts for each piece of motorcycle gear you purchase (which you can find on the products page), prior to ordering. If you have any questions on sizing, please contact our support team.

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For motorcycle helmets, goggles, backpacks, bolt kits, windscreens, helmet covers and accessories, we will replace any item that is delivered damaged, as long as you notify us of the damage with photo evidence within 48 hours of delivery. To avoid return & exchange requests due to improper sizing, please very carefully review the sizing charts for each piece of motorcycle gear you purchase (which you can find on the products page), prior to ordering. If you have any questions on sizing, please contact our support team.
Yes, our customer support team will not only email you your order tracking number, but they will also actively track your order status until your order has successfully been delivered.
If you have an additional question that is not listed below, please email our support team at: goodway8088@gmail.com
Unable to find satisfactory answers ? Contact Support